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Privacy Policy

Last updated: March 14, 2026

Introduction

Heffernan QT Insurance Services LLC DBA QuieTrack Insurance Services (“FastFPI,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our force-placed insurance platform, or interact with our services.

Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

  • Name, email address, phone number, and company name when you fill out a contact form or create an account
  • Loan and property information submitted through our force-placed insurance platform
  • Insurance policy documents, certificates of insurance, and related correspondence
  • Billing and payment information processed through our third-party payment provider (Stripe)

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including your IP address, browser type, operating system, referring URLs, pages viewed, and dates/times of visits. We use Google Analytics to collect aggregate usage data to improve our website and services.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our force-placed insurance platform and services
  • Process insurance applications, generate policy documents, and manage premium billing
  • Communicate with you about your account, service updates, and respond to inquiries
  • Calculate and remit surplus lines taxes as required by state law
  • Comply with legal obligations and regulatory requirements applicable to insurance services
  • Analyze usage patterns to improve our website and user experience

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share information in the following circumstances:

  • Service providers: We share information with third-party service providers who perform services on our behalf, including payment processing (Stripe), email delivery (SendGrid), and cloud hosting.
  • Insurance carriers and underwriters: When placing force-placed insurance, we share necessary policy and property information with insurance carriers and underwriters, including Lloyd's of London syndicates.
  • Surplus lines regulators: We report premium and tax information to state surplus lines offices as required by law.
  • Legal compliance: We may disclose information when required by law, regulation, or legal process, or to protect our rights, property, or the safety of our users.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), encrypted data storage, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Insurance records and compliance documentation may be retained for longer periods as required by applicable regulations.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data. California residents have additional rights under the California Consumer Privacy Act (CCPA). To exercise these rights, contact us at fastsupport@quietrack.com.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to analyze traffic, personalize content, and improve user experience. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other websites and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Heffernan QT Insurance Services LLC DBA QuieTrack Insurance Services
A California LLC Licensed by the California Department of Insurance #6004499